To improve the quality of service, please submit all your questions through EDS - “Correspondence with SRS” (click on the EDS tab on our website) or by e-mail at vid [at] vid.gov.lv with an electronic signature.
To schedule a meeting with an SRS representative, submit your request through EDS – “Correspondence with SRS”.
Suggestions, feedback, or complaints about the SRS can be sent to: vid [at] vid.gov.lv
To report tax or customs violations or illegal actions by SRS officials, submit your complaint to: parkapumi [at] vid.gov.lvHours: M–Th 8:15–17:00; F 8:15–15:45
(We close one hour earlier than usual the day before a public holiday.)
(!) Charges apply depending on your service operator.
Outside Latvia +371 67120000
To report tax or customs violations or illegal actions by SRS officials, submit your complaint to: parkapumi [at] vid.gov.lv
Diaspora clients (LV nationals living abroad) Help Line +371 67122443
Hours: M–Th 8:15–17:00; F 8:15–15:45 (GMT + 2)
(We close one hour earlier than usual the day before a public holiday.)
(!) Charges apply depending on your service operator.
New! You can receive a consultation based upon your personal data. The consultant will be able to answer questions about your personal situation in greater detail. In order to do so, you must log in to your EDS account and name the code located on the screen to the consultant. |