All SRS services can be received through the Electronic Declaration System (EDS) section “Correspondence with the SRS” or by calling the SRS helpline at +371 67120005. Clients can receive personalised service when calling the helpline by logging onto EDS and identifying the code when asked by the SRS consultant.

  Phone Accessibility Business hours
Information

+371 67120005

Wheelchair
M. 9.00–19.00

Th. 9.00–17.00

Google maps - location of the Client Service Centre

Route planner - how to get there by public transport

SRS will suspend on-site client services throughout Latvia in both SRS and State and Local Unified Customer Service Centres for the duration of the emergency. All SRS services can be received through the Electronic Declaration System (EDS) by writing in the section “Correspondence with the SRS” or by calling the SRS helpline at +371 67120000. Clients can receive personalised service when calling the helpline by logging on to EDS and identifying the code when asked for by the SRS consultant.

  Tālrunis E-pasta adrese

Diaspora client service helpline:

M-Th: 8.15–17.00; F: 8.15–15.45
(the day before a public holiday, business hours are reduced by one hour)

! Fee may apply depending on your mobile operator.

+371 67122443 diaspora@vid.gov.lv

IMPORTANT

Please note that to improve SRS services, specialised service centres have been created throughout Latvia and that the client service centre in your place of residence may not address your specific issue. 

To receive optimal service, please contact the person who created the notice you received.


Wheelchair

Wheel chair accessible

Asterisk

Call button for assistance